Helpdesk
EMR Group proudly supports clients with NextGen EHR for over five years. During this time, we have established ourselves as a market leader in NextGen custom development; helping healthcare organizations maximize the benefits that come with using NextGen EHR as well as becoming a nationally recognized NextGen Content Partner.
Helpdesk
EMR Group provides first level support to assist with most technical issues that come up within the course of using the NextGen EPM/EHR. EMR Group works closely with clients to schedule and perform software module updates as well as provide continuous performance tuning and monitoring. Problems are resolved quickly and efficiently.
- First-Line Technical Support
- Software Module Updates (Med Module, Code Modules, Patches)
- SQL Performance Tuning
- 24×7 Monitoring
EMR Group has developed custom NextGen solutions in the following specialties:
- Cardiology
- Dermatology
- Gastroenterology
- Neurology
- Neurosurgery
- Ophthalmology
- OB/GYN
- Pediatrics
- Podiatry
- Primary Care
- Urology