IT Services

Fotosearch_x21814901editEMR Group Provides Customized, Fixed Fee IT Solutions For Medical Practices.  Each Offering Can Be Customized To Suit The Needs Of The Practice.

IT Help Desk Services

  • Fully Automated IT Asset Management, Patch Management And Application Management
  • Anti Virus And Spyware Management
  • Unlimited Remote Support
  • On Site Support Options And After Hours Support Options
  • 24×7 Remote Monitoring Or All Covered Equipment
  • Server Application Monitoring
  • Off Site Spam Filtering
  • Executive IT Reports
  • Complete Onsite And Remote Coverage Of All Servers And Workstations, Thin Clients, And Network Devices As A Result Of Hardware Failure

Microsoft Application Services

  • SQL Server, Exchange Server
  • Best Practices Performance Tuning
  • Monthly Mailbox Count And Cleanup
  • Mail-Queue Monitoring Via Notification
  • Quarterly Backup/Restore Testing
  • Proactive Monitoring Of All Applications Services, Jobs, And Processes

EHR Services

  • Deployment Of All Regular EHR Application Updates
  • Triage EHR Support Issues
  • Software Module Updates
  • Fixed Fee Customizations

Email Services

  • Capture And Filter 99% Of All Unwanted Mail
  • 1st Level Gateway Virus Scanning To Prevent Spammers From Harvesting Email Accounts
  • SMTP Protocol Security

Network Security Services

  • Firewall Management
  • Log File Management
  • Gateway, Antivirus, Spyware, And Intrusion Management Prevention